Privacy Policy

• Account data. When you sign up, our authentication provider Clerk collects your name, email address, and login details (or the profile details shared by a sign-in provider such as Google). We store your account ID so we can link your data to you.
• Saved leads and notes. The leads you unlock and save, their status, and any notes you add.
• Usage data. Your plan, monthly unlock and preview counts, and top-ups. Search criteria and results are cached (without your account details) so repeat searches are faster and do not use extra previews.
• Payment data. Payments are handled by Paddle, our Merchant of Record. Paddle collects your billing and payment details under its own privacy notice. We receive only what we need to run your plan, such as your Paddle customer and subscription IDs, plan, billing status, and renewal date. We never see or store your full card number.
• Technical data. Our hosting provider records standard request logs, such as IP address, browser type, and pages requested, for security and troubleshooting.
• Messages. If you email us, we keep your message and our reply.

The Service also contains business contact information about third-party businesses, which comes from public business sources through our data provider. If you believe information about you or your business is listed and want it corrected or removed, contact us.

We use only the cookies and storage the Service needs to work:

• Clerk sets essential cookies to keep you signed in and protect your account.
• Paddle's checkout uses its own cookies when you open checkout, to process payment and prevent fraud.
• Your browser's local storage keeps some dashboard preferences and recent results on your device.

We do not use advertising cookies or sell your data to advertisers. If you block essential cookies, sign-in and checkout will not work.

• To provide the Service: run searches, show previews, unlock and save leads, and export CSV files.
• To manage your account, plan, monthly allowances, and billing status.
• To send service messages, such as receipts (sent by Paddle), security notices, and important changes.
• To keep the Service secure, prevent abuse, and enforce our Terms of Service.
• To fix problems and improve the Service.
• To meet legal, tax, and accounting obligations.

Where the law requires a legal basis, we rely on performing our contract with you, our legitimate interests in running and securing the Service, your consent where we ask for it, and compliance with legal obligations.

We do not sell your personal data. We share it only with service providers that process it for us to run the Service, under contracts that protect it:

We may also share data if the law requires it, to protect our rights or users, or as part of a merger or sale of the business (in which case this policy will continue to apply to your data).

We operate from the Philippines, and some providers process data in the United States or other countries. Where required, we rely on appropriate safeguards, such as standard contractual clauses, for international transfers.

• Account data, saved leads, and notes: while your account is open, and deleted within 30 days after you ask us to close it.
• Cached search results (business listings, not linked to your account): up to 30 days.
• Usage and billing records: as long as needed for tax, accounting, and legal reasons (usually up to 7 years).
• Server logs: kept by our hosting provider for a limited period for security and troubleshooting.

Depending on where you live (for example under the GDPR in the EU and UK, or the CCPA in California), you can:

• Ask for a copy of the personal data we hold about you.
• Ask us to correct or delete it.
• Object to or ask us to limit certain processing, or withdraw consent you gave.
• Ask for your data in a portable format.
• Opt out of any sale or sharing of personal data (we do not sell or share it for advertising).
• Not be treated differently for using these rights.

To make a request, email support@cleanserviceleads.com from the address on your account. We will reply within 30 days (45 days where California law allows), and may need to confirm your identity first. You can also complain to your local data protection authority. For payment data held by Paddle, you can contact Paddle directly.

We use reasonable safeguards to protect your data, including encrypted connections (HTTPS), access controls, signed payment notifications, and trusted providers for sign-in, payments, hosting, and storage. No system is perfectly secure, so we cannot guarantee absolute security. If a breach affects your data, we will tell you as the law requires.

The Service is for businesses and is not directed to anyone under 18. We do not knowingly collect personal data from children. If you think a child has given us data, contact us and we will delete it.

We may update this policy from time to time. We will change the effective date above, and for material changes we will notify you by email or in the app before they take effect.

The data controller for the Service is Edmund Umbao, a sole proprietor based in the Philippines, doing business as CleanServiceLeads. Contact us at support@cleanserviceleads.com.